West End Mortgages is now an Associate Firm with the Society of Mortgage Professionals.

This makes us one of only a small number of firms in the whole of the UK to be granted this status.

What does that mean for us as a company?

The Society of Mortgage Professionals aims to raise the levels of professional knowledge and technical competence of the people who work in this profession.

It demonstrates our commitment to a set of core professional principles and a Code of Ethics.
 It symbolises our dedication in building public trust in the sector to elevate the importance and value of professional mortgage advice and services.

What does that mean for you as a client?

The Associate Firm status is reassurance for our clients that West End Mortgages strives to deliver the most professional, knowledgeable and client-focused service possible, with the highest of standards aligned with the Society of Mortgage Professionals.

As an Associate Firm we adopt the professional standards and code of ethics set by the Society of Mortgage Professionals and believe in an inclusive united culture which places clients and staff at it’s heart.

The 8 Core principles of being an Associate Firm:

1. Act in the best interests of clients, using a customer charter to aid transparency
2. Demonstrate integrity, probity and fairness by aligning with the code of professional ethics & conduct
3. Comply with the spirit as well as rules of regulation
4. Comply with the spirit as well as the rules of employment law
5. Invest in your people by funding a policy of ongoing training & professional development
6. Operate a clear diversity & inclusion policy, for both your staff & clients
7. Operate a policy of corporate social responsibility
8. Adhere to transparent governance standards and processes